Sparks Academy
SPARKS ACADEMY
Online Test Series
8190879379 Chennai

MCQ - Mechanical TNPSC JTO
JTO - 538 - Industrial Robotics and Digital Manufacturing - 538 - UNIT - II - Customer Needs and Product Specifications

151)   

The first stage of product design and development is:

A.
B.
C.
D.
Answer: B
152)   

Prototype of a product is mainly used for:

A.
B.
C.
D.
Answer: C
153)   

Which of the following is not a phase of product development?

A.
B.
C.
D.
Answer: D
154)   

CAD in product design is mainly used for:

A.
B.
C.
D.
Answer: B
155)   

Reverse engineering in product design means:

A.
B.
C.
D.
Answer: B
156)   

The main objective of product design is:

A.
B.
C.
D.
Answer: A
157)   

Ergonomics in product design ensures:

A.
B.
C.
D.
Answer: B
158)   

A feasibility study in product development checks:

A.
B.
C.
D.
Answer: B
159)   

The final output of product design phase is:

A.
B.
C.
D.
Answer: B
160)   

Which factor affects product design most?

A.
B.
C.
D.
Answer: A
161)   

In concurrent engineering, design and manufacturing are:

A.
B.
C.
D.
Answer: C
162)   

The life cycle of product design starts with:

A.
B.
C.
D.
Answer: A
163)   

In product development, QFD (Quality Function Deployment) is used for:

A.
B.
C.
D.
Answer: B
164)   

Rapid prototyping in product design is done using:

A.
B.
C.
D.
Answer: A
165)   

Which among the following is not considered in product design?

A.
B.
C.
D.
Answer: D
166)   

CRM mainly focuses on:

A.
B.
C.
D.
Answer: B
167)   

The key element of CRM is:

A.
B.
C.
D.
Answer: A
168)   

CRM software is used to:

A.
B.
C.
D.
Answer: A
169)   

Which of the following is a benefit of CRM?

A.
B.
C.
D.
Answer: A
170)   

E-CRM means:

A.
B.
C.
D.
Answer: B
171)   

A call center is an example of:

A.
B.
C.
D.
Answer: B
172)   

The purpose of feedback in CRM is:

A.
B.
C.
D.
Answer: B
173)   

Loyalty programs are used in CRM for:

A.
B.
C.
D.
Answer: A
174)   

The term “customer lifetime value” in CRM means:

A.
B.
C.
D.
Answer: A
175)   

CRM mainly integrates:

A.
B.
C.
D.
Answer: A